Device management for configuration, firmware updates and security.
Digi Remote Manager® is the technology platform that brings networks to the next level, allowing networks — and the people who manage them — to work smarter. It transforms a multitude of dispersed IoT devices into a dynamic, intelligent network.
Now you can easily deploy, monitor and manage hundreds or even thousands of mission-critical devices from a single point of command. Edit configurations, update firmware, schedule and automate tasks — all from your desktop, tablet or phone.
And rest easy, as the Configuration Manager feature monitors your network 24/7 and remediates out-of-compliance configurations, keeping your devices secure from tampering.
Features and subscriptions
| Description | DIGI RM Standard | DIGI RM Premier | |
|---|---|---|---|
|
View and Group Device Inventory |
Add devices to a group to logically organize your devices. |
✔ | ✔ |
| Configure Individual Devices | Configure an individual device by using the built-in configuration interface or loading configuration files. | ✔ | ✔ |
| Configure Devices in Bulk | Multi-select devices in the list and load configuration files onto them. This is a basic configuration method, not as powerful as scheduled operations or Configuration Manager. | ✔ | ✔ |
| Custom Configuration Installation Support | Automatically load configuration and firmware onto a device when it first connects to Digi Remote Manager. | — | ✔ |
| Configuration Manager | A very powerful feature that can create a snapshot of a unit’s configuration, firmware, and file system contents, then propagate it to other units for the purpose of rolling out a configuration or firmware change and managing security compliance. | — | ✔ |
| Update Individual Device Firmware | Click on a device in a list and upgrade the firmware. | ✔ | ✔ |
| Update Device Firmware in Bulk | Multi-select devices in the list and load firmware onto them. | ✔ | ✔ |
| Device Health Metrics | Devices can push their "health metrics" to Digi Remote Manager which can then be used to trigger alarms, show status on a global dashboard, and can be viewed in detail on a device dashboard to aid troubleshooting. | ✔ | ✔ |
| Alarms | The ability to configure alarms to trigger based on health metrics, connection status, data usage, configuration status, and other factors. | ✔ | ✔ |
| Mapping | See the location of your devices in real time in the Devices page in Digi Remote Manager. | ✔ | ✔ |
| File System Access | You can use the File Management page in Remote Manager to access and load files into your devices. | ✔ | ✔ |
| SMS Remote Commands/ out of band | Supports sending and receiving SMS messages between Remote Manager and a Remote Manager-registered device. | ✔ | ✔ |
| Automated Manage Device Security Compliance | Use the Configuration manager feature to ensure that the configuration, firmware and files loaded onto a device remain compliant with the "gold standard." The Configuration Manager can be configured to create an alarm and/or correct noncompliance if a device is found not to be compliant. This important security feature prevents outside tampering. | — | ✔ |
| SM/UDP | The SM/UDP (Short Message/User Datagram Protocol) feature allows devices to leverage the very small data footprint of Remote Manager SM protocol (currently used for SMS) over UDP. | — | ✔ |
| Carrier Integration | Integration with the carriers to facilitate: SIM provisioning, SIM activation / deactivation, data usage reporting and alerting (from carrier rather than device perspective). | — | ✔ |
| On-demand Reports | Creation of PDF reports containing health metrics and other items. | — | ✔ |
| Scheduled Operations | A very powerful mechanism to schedule complex tasks to be carried out on devices or groups of devices: immediately, at a specific time and date, on a re-occurring basis. | — | ✔ |
| Sub-accounts | The ability to create sub accounts that can be managed from the parent account. Sub accounts allow the parent account owner to restrict which devices sub account users can access. | — | ✔ |
| Web Service APIs | Link programmatically to Digi Remote Manager using RESTful web service APIs. This facilitates the ability to send data from Digi Remote Manager (or devices connected to Digi Remote Manager) to third party systems such as AWS or Azure and connect Digi Remote Manager to a customer's own CRM or management platforms. | — | ✔ |
| Datastreams | Allows you to store time-series data in Remote Manager that can be retrieved later by an external application using Web Services. | — | ✔ |
Engineering Services
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| Available products |
|---|
| STANDARD |
| DIGI-RM-STD-1YR |
| PREMIUM |
| DIGI-RM-PRM-1YR |
| DIGI-RM-PRM-3YR |
| DIGI-RM-PRM-5YR |